Terms & Conditions

By using the website Opa Greek Supermarket ("we", "us", "our"), you agree to the following Terms & Conditions.

1. Use of the Website

You must:

• Be at least 18 years old
• Provide accurate information
• Not misuse the website or attempt unauthorized access

2. Products & Availability

We aim for accurate product descriptions, images, and pricing. However, availability and prices may change without notice.

3. Orders & Payments

Orders are accepted only after:

• Successful payment
• Verification of product availability

We reserve the right to cancel or refuse orders for legitimate reasons (e.g., fraud suspicion, stock errors).

4. Pricing, VAT & Taxes

All prices include VAT (24%) unless stated otherwise.

For EU buyers:

• VAT is charged according to OSS rules when applicable

For non-EU buyers:

• Customs, duties, and local taxes are the buyer's responsibility

5. Shipping & Delivery

Delivery times are estimates. Delays caused by customs, couriers, weather, or force majeure are outside our control.

6. Returns & Refunds

Food products cannot be returned unless damaged or defective upon arrival. Full return policy available on a separate page.

7. Intellectual Property

All website content, branding, and images are the property of Opa Greek Supermarket.

8. Liability

We are not liable for:

• Delays caused by couriers or customs
• Improper storage or handling of products by customers
• Allergic reactions (see safety disclaimer)

9. Governing Law

These Terms are governed by Greek and EU law.

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